Privacy Policy – Mabsoot

Introduction

At Mabsoot, we are committed to protecting the privacy of our users and ensuring the confidentiality of their personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Mabsoot website, mobile application, and related services.

By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Full name

  • Phone number

  • Email address

  • Delivery address

  • Account details

1.2 Order Information

  • Details of ordered products

  • Preferred cuts and weight selections

  • Purchase history

  • Custom order notes

1.3 Payment Information

  • Payment method type

  • Transaction details

(Note: We do not directly store full credit/debit card details on our servers.)

1.4 Technical Information

  • IP address

  • Device type and operating system

  • Browsing behavior within the app

  • Cookies and tracking technologies

1.5 AI-Related Data

  • Search queries within the application

  • Shopping preferences

  • Interactions with the AI-powered assistant

2. How We Use Your Information

We use collected data for the following purposes:

  • Processing and delivering orders

  • Improving user experience

  • Personalizing product recommendations and offers

  • Operating AI-powered systems and smart search features

  • Communicating with customers regarding orders or support

  • Enhancing service quality

  • Complying with legal and regulatory requirements

3. Information Sharing

We do not sell or rent your personal data to third parties.

We may share limited information only with:

  • Delivery and logistics partners

  • Online payment service providers

  • Hosting and technical service providers

  • Government authorities when legally required

Such sharing is limited strictly to what is necessary to provide our services.

4. Data Protection

We implement advanced security and technical measures to protect user data, including:

  • Data encryption

  • Secure SSL connections

  • Anti-intrusion protection systems

  • Restricted employee access controls

5. Cookies

We use cookies and similar technologies to enhance performance, personalize content, and analyze usage. Users may disable cookies through browser settings; however, some features of the platform may be affected.

6. User Rights

You have the right to:

  • Request access to your personal data

  • Request correction or updates to your data

  • Request account deletion (subject to legal obligations)

  • Object to the use of your data for marketing purposes

7. Data Retention

We retain personal data only as long as necessary to provide services or comply with applicable legal and regulatory obligations.

8. Children’s Privacy

Mabsoot services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated revision date.

10. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us via:

  • Customer Service Number: 01096577720

Mabsoot — Smart, Secure, and Convenient Shopping at Your Fingertips.